Things go wrong. It is hard to find time to fix the underlying causes.
You want your brightest system admins and programmers to move the business forward, not deal with old problems to keep it running.
We give you an in-house, self-learning, documentation and incident management team that can handle up to 80% of a typical support team's process load.
Now lets talk about those fixes.
Things go wrong. It is hard to find time to fix the underlying causes.
You want your brightest system admins and programmers to move the business forward, not deal with old problems to keep it running.
We give you an in-house, self-learning, documentation and incident management team that can handle up to 80% of a typical support team's process load.
Now lets talk about those fixes.
Don't try to figure it out.
Don't try to figure it out.
Just write it down. Now.
Just write it down. Now.
And improve.
And improve.